Frequently Asked Questions
Income Solutions® is a lifetime income annuity marketplace with simple, streamlined tools that can help you turn your savings into a paycheck for life or an income stream you won't outlive. You can compare features on low-cost, competitively bid annuity products from multiple top-rated insurance companies and choose the income annuity best suited to your personal financial needs.
An annuity is a long-term contract between you (or jointly with spouse/partner) and an insurance company. In exchange for a portion of your retirement savings, the insurance company will provide you with monthly payments for your lifetime or a set number of years.
If you need technical assistance, you may contact the Income Solutions® Help Desk at 1-866-297-9835 or via email at
. Help Desk support is available Monday through Friday from 8 AM - 4 PM CT.
Income Solutions® is the only low-cost automated delivery system for lifetime income quotes using a multi-issuer platform. Individuals have the ability to choose from standardized products across a group of top rated insurance companies. There is no incentive for individuals to choose one insurance company over another, as all quotes are displayed in an unbiased format showing all comparable products based on price.
All of the insurance companies on the Income Solutions® platform are carefully considered by Hueler Investment Services, Inc. for their financial strength, customer service levels, and ability to meet product and pricing requirements before participation. All participating insurance companies have a financial strength rating that is considered 'Strong' or 'Excellent' by the major ratings agencies.
For detailed information about our participating insurance companies, please refer to the Insurance Companies tab at the top of the screen. From there you will be able to access the individual profile pages for each insurance company. The insurance company profile page contains asset information, credit ratings, company history, and contact information.
When requesting quotes, quote responses are displayed in a single grid allowing for simple, straightforward apples-to-apples comparison of the insurance company offerings.
The minimum deposit amount for requesting a quote, or making an annuity purchase is $10,000.
All quote responses contain a "Comparative Quote" in addition to the quote you requested, allowing you to evaluate another annuity option.
Quotes with a deposit amount under $1M: Quotes are immediately available for purchase and are held open for 7 calendar days from the date of the initial quote request.
Quotes with a deposit amount of $1M or over: The only time that a purchase can be made is the next business day following the quote request, between the hours of 10 AM and 3 PM CST. If a purchase is not made, the quote will expire and will no longer be available for purchase.
You can choose to annuitize any portion of your retirement savings or other assets and use the helpful Income Gap Calculator tool to get a sense of what may be best to meet your personal needs. You can find the Income Gap Calculator tool by clicking on the Tools menu at the top of the screen. On average, individuals using the Income Solutions® program annuitize between 20-30% of their available savings. Most importantly, you make the choice and do not have to use all of your retirement savings or 401(k) balance to make a purchase. The minimum purchase amount is $10,000.
This depends on the type of annuity you purchase. Annuities can be structured to provide continued income or a survivor death benefit.
Upon purchasing an annuity, the first step will be to complete the required application paperwork from your chosen insurance company. Once the application has been completed and reviewed, it will be time to fund the contract. If you are using your retirement plan savings, you will need to complete the necessary steps to rollover the funds from your plan to the insurance company you selected. This is done by requesting your distribution to be processed as an IRA rollover. If you are using after-tax savings, you will need to follow the instructions provided by the financial institution where the funds are currently invested. The appropriate paperwork and rollover of funds must be completed within 30 calendar days from the date that quote responses are provided by the insurance companies. Our annuity specialists are available to assist throughout the quote and purchase process and can be reached at 1-866-297-9835.